How can we help?
We're a small team who answer every message ourselves. Email is fastest, phone works in office hours, and the form below lands in the same inbox.
Email us
shopvellorasupply@outlook.comBest for everything — order questions, delivery updates, returns and product advice. Put your order number in the subject line and we’ll find you instantly.
Reply within 1 business dayWrite to us
VELLORA SUPPLY1706 Philadelphia Pike
Wilmington, Delaware
19809
Our promise. We answer every message within one business day, and we don’t use autoresponders to dodge difficult questions. If a real person can’t fix it, we’ll tell you why and what we’ll do next.
Send us a message
It lands in the same inbox as shopvellorasupply@outlook.com — usually answered within an hour during working hours.
Quick links
Most questions are answered faster on the relevant page than by emailing us. Try these first:
- Delivery — costs, timeframes, two-person handling, nationwide coverage
- Returns & refunds — 30-day window, refund timing, who pays carriage
- Installation — what’s included, old-appliance recycling
- About us — who we are and how we choose what to stock